Skip to main content

Customer Preferences

The Customer Preferences module allows institutions to configure how the AI Compliance Agent behaves for their specific operational and regulatory context.

Configurable Preferences

PreferenceDescription
Risk ToleranceConservative, balanced, or progressive compliance posture
Auto-Approve ThresholdsTransaction amounts below which compliance is automatic
Manual Review TriggersConditions that always escalate to human review
Jurisdiction RestrictionsBlock or flag transactions involving specific jurisdictions
Asset RestrictionsBlock or flag specific token types
Data Sharing PreferencesWhich identity fields to share by default vs. on-request
Notification SettingsHow and when to receive compliance alerts

How Preferences Are Applied

  1. Institution configures preferences via the CRYMBO Platform
  2. Preferences are stored and associated with the institution's Oracle profile
  3. Every transaction involving the institution is processed through the AI Compliance Agent with these preferences applied
  4. Preferences can be updated at any time — changes take effect immediately

Default vs. Custom

New institutions start with CRYMBO's default compliance profile, which follows conservative best practices. Institutions can then customize based on their regulatory requirements and risk appetite.